Approved storage facility insurance program
General advice only. It does not consider your business's objectives, financial situation or needs. Approval depends on a review of your facility. Your customers' cover is subject to the PDS, the TMD and the insurer's acceptance.
The approval button opens the SSIA portal.
Approval comes first.
Then the choice is theirs.
SSIA Storage Insurance is designed for goods stored at an SSIA approved self-storage facility. If a facility is not yet approved, this cover is not available for goods stored there.
At an approved facility, each customer decides whether to insure. They apply online through the SSIA portal and read the Product Disclosure Statement and Target Market Determination before they decide. Cover is subject to the insurer's acceptance criteria.
Your facility's own insurance stays separate. See facility business insurance
How approval works
Apply through the portal
Complete the facility approval application in the SSIA portal, with details of your business and your site.
SSIA reviews your facility
We look at your site's security, construction, fire protection and claims history.
Point customers to cover
Approved facilities can give customers a direct link to information about SSIA cover and the quote portal.
Customers choose their cover
Each customer applies online in their own name, choosing a sum insured and a term of up to 12 months.
What the review looks at
- Site security
- Fencing, access control, CCTV coverage and recording, and alarm maintenance.
- Construction
- What your indoor storage buildings, outdoor storage and any shipping containers are built from.
- Fire protection
- Fire equipment such as hose reels, and whether the site is in a designated bushfire-prone area.
- Claims history
- Any flood, water damage, break-ins or theft at the site in recent years.
Questions about approval
How approval works for your facility, and what it means for the people who store with you.
What does SSIA approval mean for my facility?
It means your customers can apply for SSIA Storage Insurance for the goods they store with you. The cover is only available to customers of SSIA approved facilities. Approval is not insurance for your facility itself.
Who holds the policy, my facility or my customer?
Your customer. SSIA Storage Insurance is taken out online by the person storing the goods, in their own name, as shown in their policy schedule. It does not cover the storage facility.
Does approval change my own business insurance?
No. Your facility's own property, contents, business interruption and liability cover is arranged separately. If you would like us to arrange it, you can apply for business insurance.
What does an approved facility do?
Approved facilities can point their customers to SSIA cover, for example with a direct link to information and the quote portal. Customers then read the policy documents and apply online themselves.
How do my customers take out cover?
They apply online through the SSIA portal and choose how much to insure their goods for and how many months they need, up to 12 at a time. Cover is subject to the insurer's acceptance criteria, and some goods and causes of loss are excluded, as the PDS and TMD explain.
Start with
your application.
- Apply for approval Opens the SSIA portal.
- Apply for business insurance Your facility's own property, contents and liability cover.
- Email the SSIA team storesafe@ssia.au
General advice only. It does not consider your business's objectives, financial situation or needs. Approval depends on a review of your facility. Your customers' cover is subject to the PDS, the TMD and the insurer's acceptance.
Storing your own goods? See Goods in Storage insurance