Why Self Storage Insurance Is Just as Important as Home Insurance

August 1, 2025

blog post

Storing your belongings in a self-storage unit can feel safe especially when the facility has gates, alarms, and cameras. But most home and contents insurance policies don’t extend to items tucked away in storage. That’s why self storage insurance is often just as important as your home cover.

At Self Storage Insurance Australia (SSIA), we focus on protecting your stored goods giving you clarity, control, and comfort, when a regular home policy falls short.

What Standard Home Insurance Often Leaves Out

Most contents insurance policies consider your property safe only when inside your actual home. Once your goods move off-site even just temporarily that cover may drop to a tiny fraction (often around 10%) or vanish entirely.

  • Flood or mould damage? Usually excluded.
  • Theft from storage? Often not covered unless specifically stated.
  • Pest damage (rodents, insects)? Many home policies offer no protection.

That creates a gap between trust and reality and that’s where self storage insurance steps in as your safety net.

Why Self Storage Insurance Matters

1. Protects Against Hidden Risks

Even well-run storage facilities can’t control nature, malfunctions, or criminal activity.

  • Water leaks, storms or floods can damage stored goods.
  • Electrical faults or fire can destroy contents.
  • Vandals or thieves may breach security.

Without insurance, you’re left covering replacement costs yourself. SSIA offers cover that includes theft, accidental damage, fire, flood even some mould events, depending on your policy.

2. Facilities Aren’t Liable for Your Goods

Storage contracts almost always limit the facility’s responsibility. In many cases, they remove liability for theft, flooding, misplacement or even fire. That means the facility isn’t legally bound to compensate you even if damage occurs on-site.

For clients, this means: if your items matter, it’s up to you to insure them.

3. Affordable and Flexible Cover

SSIA offers cost-effective policies some as low as a few dollars per month per $1,000 of insured value. You can adjust coverage limits and add options like flood or pest cover as needed.

4. Fast, Digital Claims Process

Traditional insurers can make claim processes cumbersome. SSIA streamlines it with online tools just upload photos, proof of value, and submit digitally. No long waits, no complicated documentation trails.

5. Complements Home Insurance Seamlessly

A smart combination: your home contents policy covers items in your house, self storage insurance covers what’s off-site. Some bundled policies offer both, but often neither alone gives full protection.

What Self Storage Insurance Covers (and Doesn’t)

Covered Events:

  • Theft or vandalism even in secure units
  • Fire or smoke damage
  • Flood, storm or water ingress
  • Accidental damage e.g. collapsing shelves, impact loss
  • Optional extensions: mould, pest damage, accidental disappearance

Excluded:

  • Wear-and-tear or gradual deterioration
  • Intentional damage or misuse
  • Items not declared or above specified value (e.g. jewellery, art, alcohol) unless listed separately
  • Items victims to theft due to poor packing or unlocked units
  • Usually excludes transport risks unless stated

Who Needs Self Storage Insurance?

Individuals in Transition

  • Moving houses, renovating, downsizing, or storing items short-term your contents often lose home-insurance cover the moment they leave your property.

Small Businesses & Tradespeople

  • If you keep tools or inventory off-site in a storage unit, losing those goods can hit you hard. Insurance ensures you’re not left out of pocket.

Facility Operators

  • SSIA partners with storage operators, adding value for renters and enhancing trust. It ensures facility clients understand they must insure their own items SSIA simply provides the tool to do so.

Comparing Policies: Home vs Storage

How to Buy Self Storage Insurance with SSIA

  1. Visit your participating storage facility or go online.
  2. Choose your total value of contents.
  3. Add optional covers (flood, pest, etc.) if needed.
  4. Buy online or via QR code provided by your facility.
  5. Submit the policy and keep a copy.
  6. If something happens, file your claim easily to get compensation fast and without fuss.

Don’t Let Your Collateral Stay Collateral Damage

Self-storage units offer convenience and space, but stored items aren’t automatically protected even in secure facilities. Without self storage insurance, you're shouldering the risk if something goes wrong.

At SSIA, we give you the tools to craft a policy that fits your storage needs offering transparent terms, optional covers, swift claims handling, and support throughout. Protect your stored possessions today, so when the unexpected happens, you’re not stuck with the bill.

FAQs:

1. Is my home contents policy enough?

Usually not. Most home policies exclude goods once they're kept at a storage facility unless specifically extended, which is rare.

2. Are storage facilities responsible for theft?

Not generally. Contracts usually disclaim liability for lost or damaged items unless they’re grossly negligent. You bear the responsibility to insure your goods.

3. Can SSIA policies cover pests or mould?

Yes SSIA offers optional modules that include damage from rodents, insects or water ingress, depending on your plan.

4. What if I’m storing sentimental items with little monetary value?

Insurance is still worth it. Sentimental items often cost far more to replace than their price tag might suggest. And low-value claims can add up fast if multiple items are lost or damaged.

5. How much does self storage insurance cost?

For many policies, coverage starts as low as $1–$2 per $1,000 insured per month, with low excess amounts making it a small price to pay for peace of mind.

6. Can I increase or reduce cover later?

Yes. If you add or remove stored items, you can update your declared value easily keeping your policy accurate and relevant.