Top Risks Every Storage Facility Customer Should Know About

September 30, 2025

blog post

Using a storage facility can be a smart solution for both short- and long-term needs whether you’re moving, downsizing, or just need more space. However, many people assume that simply placing their belongings into storage means they’re completely protected. The truth is, even the best storage facilities come with certain risks.

Before you hand over the keys to your personal or business items, it's crucial to understand the potential hazards that could affect your stored goods. At SSIA, we’re committed to helping our customers make informed decisions and stay protected from avoidable loss.

In this blog, we’ll explore the top risks associated with using a storage facility, and how you can minimize them for peace of mind.

1. Theft and Unauthorised Access

Even high-security storage facilities are not completely immune to theft. While most providers implement strong access controls, such as keypad entry, CCTV cameras, and fencing, criminals can still find ways in, especially at facilities with minimal supervision or outdated security systems.

How to reduce your risk:

  • Choose a storage facility with 24/7 surveillance and security patrols.
  • Avoid facilities that use shared or easily copied keys.
  • Store high-value items in tamper-proof containers and consider extra insurance.

2. Fire and Environmental Hazards

A fire is one of the most devastating risks at a storage facility. It can destroy your belongings within minutes and may spread rapidly through units due to the flammable nature of household goods, paper, and fabrics.

Similarly, risks like flooding, storms, or even poor ventilation can cause moisture build-up, damaging items beyond repair.

Preventive tips:

  • Opt for a facility with fire alarms, sprinkler systems, and fire-resistant construction.
  • Store items off the ground and use waterproof bins.
  • Avoid storing hazardous or flammable materials.

3. Mould and Pest Infestation

Mould and pests are silent destroyers. If a storage facility isn’t well maintained, it can quickly become a breeding ground for rodents, insects, and mildew. This is especially problematic for customers storing furniture, clothing, paperwork, or electronics.

What to look out for:

  • Units with poor ventilation, damp smells, or visible water damage
  • Lack of regular pest control services
  • Dirty communal areas and overflowing rubbish bins nearby

At SSIA, our storage facility undergoes routine pest control and humidity checks to ensure your goods are stored in pristine condition.

4. Inadequate Insurance Coverage

Many customers wrongly assume that their home or business insurance automatically covers items stored at a storage facility. In most cases, this isn’t true or the coverage is very limited.

If something goes wrong, you may be left footing the bill for lost or damaged belongings.

How to protect yourself:

  • Check with your insurer to see what’s covered off-site.
  • Ask the storage facility if they offer in-house insurance plans.
  • Keep an up-to-date inventory of stored items with photos and receipts.

5. Poor Maintenance and Facility Standards

Not all storage facilities are created equal. Some may cut corners on maintenance, cleanliness, and security, exposing your items to unnecessary risk.

Warning signs include:

  • Cracks in walls or flooring
  • Leaking roofs or gutters
  • Lack of lighting in hallways
  • Infrequent facility checks by staff

Choosing a reputable storage facility like SSIA ensures your items are stored in a well-maintained, monitored, and professionally managed environment.

6. Access Restrictions and Limited Hours

Imagine needing something urgently only to find your storage facility is closed. Some facilities have restricted access hours or require advanced notice to retrieve your items, which can be incredibly frustrating.

Considerations when choosing a facility:

  • Do they offer 24/7 access?
  • Can you drive up directly to your unit?
  • Are staff available for support during business hours?

Flexibility and accessibility are key, especially for business owners or people with changing schedules.

7. Data or Document Security Risks

For businesses storing sensitive documents, client files, or digital records, security is more than just locks and CCTV. A storage facility must also ensure these items are protected from identity theft, damage, or unauthorised access.

Best practices:

  • Use lockable filing cabinets or safes inside your unit
  • Avoid storing original copies of highly sensitive data unless necessary
  • Opt for climate-controlled units for paper-based documents

Why Choosing the Right Storage Facility Matters

Selecting a reliable storage facility isn’t just about finding the cheapest option. It’s about balancing affordability with:

  • Security
  • Climate control
  • Maintenance standards
  • Accessibility
  • Reputation

At SSIA, we go above and beyond to provide our customers with a clean, secure, and stress-free storage experience. From short-term moves to long-term business needs, our facilities are designed with your peace of mind in mind.

Final Thoughts: Stay Safe, Stay Informed

Storing your personal or business belongings should give you freedom not anxiety. By understanding the risks involved and choosing the right storage facility, you can protect what matters most.

Remember, not all storage facilities are equal. Before you sign a contract, take time to inspect the site, ask questions, and read reviews.

Ready to secure your space with confidence? Get in touch with SSIA and explore storage solutions built for safety, security, and peace of mind.